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Archive for April 30th, 2009

I am receiving the error message; “Cannot find SPState.xml file…..” when attempting to open my Peachtree Quantum company after installing the Service Release on my server.  How can I correct this issue?

Answer
This error occurs when you have already updated the server to SR-2, and you start Peachtree Quantum 2009 on a workstation that does not have 2009 SR-2 installed.On the server:

1. Go to Start, Run in Windows XP, or press the Windows logo key and the letter “R” in Vista or Windows 2008 Server.
2. Type services.msc and press Enter
3. Find Peachtree SmartPosting 2009 on the list of Services. Right-click on it, and click Stop on the shortcut menu.
4. Leave the Services.msc open.

On the workstations:

5. Close Peachtree on all workstations.
6. Go to peachtree.com
7. Choose your version of Peachtree Quantum.
8. Select 2009 Service Release 2.
9. Click on “Download Service Release Update Now”
10. Save the file to your desktop or a location where you can easily locate it.
11. Double-click on the Service Release executable.

PTX2009SR2.exe (Quantum), PTXA2009SR2.exe (Quantum Accountant’s Edition).

Note:  There may be short delays during the update process.  Do not cancel or launch Peachtree until the full update process has completed.

12. Follow steps 6 – 11 on all workstations.

Note: If the SR2 was attempted previously and does not install when following these steps, you will need to edit the registry settings and reinstall. See Answer ID 21501 for instructions on how to do this.

On the server:

13. Once you have successfully updated the workstations, return to the server and restart the Peachtree SmartPosting service.
14. Right-click on it Peachtree SmartPosting 2009 and click Start on the shortcut menu.
15. Close services.msc.

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